Frequently Asked Questions

 
Who qualifies for help from The Gift from the Heart Foundation?
The Gift from the Heart Foundation (“Foundation”) provides help to children who require various medical treatments. It is the decision of the hospital providing the medical treatment that determines who meets the criteria and decides who will receive help.
 
Does the Foundation help in the process of qualification for the treatment?
 Yes we do.  Representatives of Foundation are in contact with the hospital, familiarize themselves with the procedures, qualifications and requirements of the treatment and serve as liaisons between the hospital and the child and guardian awarded the treatment.  In general, the representatives of Foundation review the applications to ensure its completeness before submitting it to the hospital.
 
Once a child is admitted for the treatment – what’s next?
 The Foundation applies for a visa for the child and guardian as well as discounted airline tickets.
 
How does the Foundation help once the child and guardian arrive for the treatment?
 Upon the arrival, the Foundation provides all available accommodations at the House Center including: lodging, food, transportation and translation services for the time of the treatment. In situations when the time of treatment is prolonged, the Foundation also provides access to educational services for the child – free of charge.  Depending on the availability, the child and guardian are invited to various local events.
 
What is the cost of participation in the education programs and local events?
It is free of charge. The costs are covered by the Foundation.
 
What is expected from the parent and child expecting the treatment?
 We hope to receive full cooperation from the guardian and child to maximize the benefit of the treatment.  This means adherence to the various organizational and regulatory rules and regulations of the Foundation, mostly accepted by taking the responsibility of the guardian’s role.  Also, it is important that the guardian and child becomes and continues to be involved in the Foundation’s community and helps future patients who will undergo medical treatment.
 
How may guardians can accompany the child arriving for the treatments?
 One guardian is to accompany the child expecting the medical treatment unless special circumstances require additional help.  If more than one guardian is expected and needed to come, it is to be approved by the Foundation.
 
If more than one treatment is required, can it be expected that the Foundation will provide additional help?
 Yes, if additional treatments are needed, the Foundation will continue the treatments until it is completed.
 
Additional questions?
 We would love to help anyone who needs it – for any additional questions, please send us an email to: